Cannot buy content on Apple TV when Apple ID has Two-Factor Auth Enabled

Originator:dloewenherz
Number:rdar://21671870 Date Originated:03-Jul-2015 04:01 PM
Status:Duplicate/19793634 Resolved:
Product:Apple TV Product Version:Unknown
Classification:Serious Bug Reproducible:Always
 
Summary:
If your Apple ID has Two-Factor Auth enabled, you cannot purchase content on your Apple TV.

Steps to Reproduce:
1. Log into Apple TV using Apple ID with Two-Factor Auth enabled.
2. Navigate to unpurchased TV show or movie.
3. Try to purchase said TV show or movie.
4. Apple TV cancels request and tells me that my Apple ID credentials are incorrect.

Expected Results:
4. I should get prompted to enter a Two-Factor auth code.

Actual Results:
4. I cannot buy anything on my Apple TV.

Notes:
When my account has a positive gift card balance, I do not see the error.

Comments


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