iAd banner sometimes pauses app audio

Originator:jim
Number:rdar://24552478 Date Originated:2016-02-08
Status:Duplicate of 24016891 Resolved:
Product:iOS SDK Product Version:
Classification: Reproducible:Intermittent
 
Summary:
We have several reports of the audio being paused without input from the user. Users have noticed that it seems to be related to the display of an iAd. We notice in the forums that others have also seen this behaviour with respect to playing of Google Ads.

Steps to Reproduce:
Unable to reproduce as we can not control the iAd banner that is being displayed in the app.

Expected Results:
iAds should not impact the playing of audio within the app.

Actual Results:
Occasionally, the audio pauses when an iAd banner is displayed.

Version:
Various

Notes:
This is an intermittent problem that several users have reported, but we unfortunately don't have control of the iAd banners so can not verify the problem. We are trying to work around the problem by turning off the Google Ads, which we have noticed others reporting as the cause of this problem. Please let us know if there is any way for us to verify which iAd banners are causing the problem.

Configuration:
Various models

Attachments:

Comments

Duplicate of 24016891 (Closed)

Apple responded that this is a Duplicate of 24016891 (Closed).

Apple doesn't let me see bug 24016891 so I have no visibility to the status of this issue anymore. (unbelievable)!


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