CarPlay on iOS 10: No cell titles / Submenus aren't loaded

Originator:mail
Number:rdar://29197876 Date Originated:2016-11-10
Status:Closed Resolved:2017-01-13
Product:iOS Product Version:10
Classification:Serious Bug Reproducible:Always
 
Area:
CarPlay

Summary:
Our CarPlay integration (Berlin Philharmonics - Digital Concert Hall) is broken when the iPhone runs iOS 10.0 or iOS 10.1. The main menu cells show no title and no disclosure triangle. After dragging the cells outside and inside of the visible rect the titles and disclosure triangles become visible. Seems there is a cell reuse problem. When selecting a cell, loading always fails with "There was a problem loading this content." When running the app on iOS 9.3.5 everything works as expected.

Steps to Reproduce:
1. Start an app with CarPlay integration on an iPhone with iOS 10.0/10.1 or on the iOS Simulator with iOS 10.0/10.1
2. Tap/Select a cell on the main menu

Expected Results:
CarPlay integration shows main menu item titles and disclosure triangles. Submenus are getting loaded.

Actual Results:
CarPlay integration doesn't show titles and disclosure triangles on main menu cells. Submenus aren't loaded.

Version:
iOS 10.1

Notes:


Configuration:
iPhone running iOS 10 / iOS Simulator running iOS 10

Attachments:

Comments

Solution

Apple engineering pointed me into the right direction to solve this problem. Seems that on iOS 10 apps must always be registered for remote control events in order for CarPlay to work.


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