10.13 (17A291j) Mail.app crashes when deleting too fast

Originator:jm
Number:rdar://32970147 Date Originated:25 Jun 2017
Status:Duplicate/32722731 Resolved:28 Jun 2017
Product:Mail Product Version:11.0 (3436.2)
Classification:Crash Reproducible:Always
 
Steps to Reproduce:
1. Set up an Office 365 for Business account (Exchange).
2. Have many unread messages in your inbox.
3. Delete them one by one quickly after another.

Expected Results:
All emails are deleted properly, and the Mail app remains operational.

Observed Results:
Emails are not deleted, and the Mail app will crash.

Version:
Mail Version 11.0 (3436.2)
macOS High Sierra 10.13 Beta (17A291j)

Comments

Apple Developer Relations

July 6 2017, 5:27 PM The original report on your issue, Bug ID 32722731, has been closed recently. Please note that you will not be able to directly view the original report in order to keep its information confidential. If this is still an issue for you, please file a new bug report on the latest releases, e.g. iOS 10, OS X 10.12, Xcode 8. If you have further questions about this issue, please update your report using the Apple Bug Reporter http://bugreport.apple.com.

By jm at July 10, 2017, 9:07 p.m. (reply...)

Apple Developer Relations

June 28 2017, 9:40 PM Thanks, we are working on the new information you provided. We appreciate your help!

By jm at July 1, 2017, 10:58 a.m. (reply...)

Apple Developer Relations

June 26 2017, 8:23 PM We'll need a sysdiagnose after this issue reproduces in order to investigate further. If appropriate, please also provide a screenshot/screen recording of this happening. Please use this command in a terminal window: sudo sysdiagnose -f ~/Desktop Mail Please collect this either while the issue is occurring, or as soon after as possible (for example, take it after a reboot if necessary). Please let us know what you were doing that caused the issue, so we can correlate your actions with the diagnostic output in sysdiagnose. Please try to focus on one or two actions that cause an issue. If you perform many different actions, it will be difficult for us to determine which action caused the sysdiagnose output. More on running sysdiagnose: 1. Launch Terminal.app 2. Enter this command: sudo sysdiagnose -f ~/Desktop Mail 3. Enter your admin password 4. When sysdiagnose has completed (may take several minutes), locate the new sysdiagnose file. Upload that file.

By jm at June 26, 2017, 9:45 p.m. (reply...)

Please note: Reports posted here will not necessarily be seen by Apple. All problems should be submitted at bugreport.apple.com before they are posted here. Please only post information for Radars that you have filed yourself, and please do not include Apple confidential information in your posts. Thank you!