Call button doesn't work from Contacts application when the phone number ends with #

Originator:francis.labrie
Number:rdar://48806126 Date Originated:March 12 2019, 9:34 AM
Status:Open Resolved:
Product:macOS + SDK Product Version:macOS 10.14.3 (18D109)
Classification:Contacts Reproducible:Always
 
Summary:

You need a Mac and an iPhone with Handoff call enabled.

When a phone number ends with the # character in the Contacts application, both the call icon button and the Call contextual menu option doesn't trigger Handoff call on the linked iPhone.  

Steps to Reproduce:

1. Create a new contact in Contacts application;
2. Add a phone number followed by a comma and a # character: for example, "+1-514-123-4567,#"
3. Click on the Call icon or the Call contextual menu item

Expected Results:

Handoff should be triggered and the FaceTime application should dial the number.

Actual Results:

Handoff is not triggered, and FaceTime application does nothing.

If you remove the final # character from the phone number in the Contacts application, the steps above will then work.

Version/Build:

macOS 10.14.3 (18D109)
iOS 12.1.14 (16D57)

Configuration:

MacBook Pro (15-inch, 2016)
iPhone 7
Handoff call enabled on both.

Comments


Please note: Reports posted here will not necessarily be seen by Apple. All problems should be submitted at bugreport.apple.com before they are posted here. Please only post information for Radars that you have filed yourself, and please do not include Apple confidential information in your posts. Thank you!