InstallApplication MDM command sometimes results in a non-download
Originator: | eriknicolasgomez | ||
Number: | rdar://30750585 | Date Originated: | 02-28-2017 |
Status: | Open | Resolved: | No |
Product: | Something not on this list | Product Version: | 10.12.3 |
Classification: | Reproducible: |
Area: Something not on this list Summary: Occasionally we are seeing some behavior where the device will not download the pkg derived from the InstallApplication command with ManifestURL key Steps to Reproduce: 1. sudo log stream --level debug --predicate 'subsystem == "com.apple.commerce"' 2. Send InstallApplication command with ManifestURL to the device storedownloadd: (StoreFoundation) [com.apple.commerce.CKLegacy] DownloadManifest: removePurgeablePath: /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/com.apple.appstore/0 storedownloadd: (StoreFoundation) [com.apple.commerce.CKLegacy] sending status ((null)): 0.000000% (0.000000) storedownloadd: (StoreFoundation) [com.apple.commerce.CKLegacy] DownloadQueue: Could not add download storedownloadd: (StoreFoundation) [com.apple.commerce.CKLegacy] DownloadQueue: Will start any ready downloads anyways. storedownloadd: (StoreFoundation) [com.apple.commerce.CKLegacy] DownloadQueue: queueForStoreClient called with nil storeClient.identifier (storeClient is (null)) -- no download queue will be available Expected Results: OS downloads and then installs the pkg Actual Results: OS does not download the pkg. On other devices it works. Version: macOS 10.12.3 (16D32) Notes: sysdiagnose attached (around timestamp 2017-02-27 23:40:17) install.log attached manifest.plist attached installapplication_command.txt attached Configuration: We have consistently reproduced this on VM's but only sometimes on real devices https://openradar.appspot.com/26517261 Found this exact issue also occurring in El Capitan. Can you please give us more information on this?
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