Unable to connect to Apple Music, Apple App Stores or App Store Login

Originator:AlexLamond55
Number:rdar://33002562 Date Originated:27/06/2017
Status:Duplicate Of 32645537 Closed Resolved:Yes
Product:iOS + SDK Product Version:iOS 11
Classification: Reproducible:
 
Area:
App Store

Summary:
Unable to connect to the App Store, iTunes Store or Apple Music. Radio tab longer present on music app. Unable to view Apple ID from iTunes and App Store pane of iOS settings.

Steps to Reproduce:
Upgraded to iOS 11 Public Beta, attempted to access App Store, iTunes Store and music app

Expected Results:
Be able to access stores and Apple Music

Observed Results:
Attached screenshots are the actual results. I have tried logging out of my device, force closing the apps, force restarting device, setting time manually on the device and none of the suspected fixes have not worked. As well as this I’m also getting constant login panes in TestFlight

Version:
iPhone 7, iOS 11 PB 1 (15A5304i) UK

Notes:
Several people are experiencing the same issue https://twitter.com/alexlamond1/status/879486411593961474

Issue appears to exist across all Apple Applications that require a network connection via an Apple ID. Unable to login to App Store via settings, access Podcasts & iBooks stores or App Store on Watch app

Comments


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