Brand new app promo codes cannot be redeemed in the App Store

Originator:bunnyhero
Number:rdar://9103797 Date Originated:2011-03-08
Status:Duplicate/9103809 Resolved:
Product:App Store Product Version:10
Classification:Serious bug Reproducible:Always
 
Summary:

When trying to redeem a newly-created promo code for an app, the App Store responds with an error.

Steps to Reproduce:

1. Log into iTunes Connect.
2. Go to: "Manage Applications"
3. Click on an app
4. Click "View details" on current version of the app.
5. Click "Promo Codes"
6. Enter 1 into "Number of codes"
7. Click "Continue"
8. Download file with promo code.
9. Open iTunes
10. Click "Redeem"
11. Enter the promo code and click the "Redeem" button.

Expected Results:

The app being downloaded.

Actual Results:

An error message stating: "The offer associated with that song code has expired."

Regression:

Notes:

Attempting to redeem the code either in iTunes or in the App Store on the device generates the same error.

Comments


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