Non-ascii characters in printer name breaks printing from Apple apps
Originator: | filipp | ||
Number: | rdar://7816593 | Date Originated: | 01-Apr-2010 08:45 AM |
Status: | Closed | Resolved: | 01-June-2010 |
Product: | Mac OS X | Product Version: | 10.6.3/10D573 |
Classification: | Serious Bug | Reproducible: | Always |
Summary: Apple's productivity apps, such as Mail will not open the print dialog if any of the printers on the network with Bonjour support use non-ASCII characters in their names. The problem is most evident with mail which consistantly throws an exception when trying to open a print dialog. The problem occurs only with an admin account and only in Apple software, not for instance Office or any Adobe software. Steps to reproduce: Name your networked, Bonjour-enabled printer "Mörkö" Try printing from Mail using an admin account Expected results: Printing should work. There should be a printer named "Mörkö" in the Nearby Printers list if it hasn't been added yet. The printers should also be browsable in System Preferences > Print & Fax > Add printer Actual results: The print dialog will either not open at all and throw the following exception: 31.3.2010 13.54.02 Mail[3276] An exception was thrown '*** -[NSCFDictionary setObject:forKey:]: attempt to insert nil key'. Stack trace: ( 0 CoreFoundation 0x00007fff857a1444 __exceptionPreprocess + 180 1 libobjc.A.dylib 0x00007fff876ea0f3 objc_exception_throw + 45 2 CoreFoundation 0x00007fff857a1267 +[NSException raise:format:arguments:] + 103 3 CoreFoundation 0x00007fff857a11f4 +[NSException raise:format:] + 148 4 Foundation 0x00007fff87d29a84 -[NSCFDictionary setObject:forKey:] + 164 5 libSystem.B.dylib 0x00007fff84c05273 handle_browse_response + 236 6 libSystem.B.dylib 0x00007fff84c05047 DNSServiceProcessResult + 717 7 PrintCocoaUI 0x00000001188170c5 RunningAsRoot + 84360 8 Foundation 0x00007fff87d3785a _nsnote_callback + 167 9 CoreFoundation 0x00007fff85749e3a __CFXNotificationPost + 954 10 CoreFoundation 0x00007fff857363e8 _CFXNotificationPostNotification + 200 11 Foundation 0x00007fff87d2e7c4 -[NSNotificationCenter postNotificationName:object:userInfo:] + 101 12 Mail 0x0000000100002611 0x0 + 4294977041 13 Foundation 0x00007fff87df9167 _performFileHandleSource + 1254 14 CoreFoundation 0x00007fff8573f271 __CFRunLoopDoSources0 + 1361 15 CoreFoundation 0x00007fff8573d469 __CFRunLoopRun + 873 16 CoreFoundation 0x00007fff8573cc2f CFRunLoopRunSpecific + 575 17 Foundation 0x00007fff87d72a24 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270 18 Mail 0x00000001000b1b85 0x0 + 4295695237 19 AppKit 0x00007fff8733accf -[NSView(NSPrinting2) _knowsPagesFirst:last:] + 168 20 AppKit 0x00007fff87194333 -[NSConcretePrintOperation(NSInternal) _validatePagination] + 198 21 AppKit 0x00007fff873a9c8b -[NSPrintPreviewController start] + 811 22 Foundation 0x00007fff87d3785a _nsnote_callback + 167 23 CoreFoundation 0x00007fff85749e3a __CFXNotificationPost + 954 24 CoreFoundation 0x00007fff857363e8 _CFXNotificationPostNotification + 200 25 Foundation 0x00007fff87d2e7c4 -[NSNotificationCenter postNotificationName:object:userInfo:] + 101 26 Mail 0x0000000100002611 0x0 + 4294977041 27 PrintCocoaUI 0x000000011880eacb RunningAsRoot + 50062 28 PrintCocoaUI 0x00000001187ff9a4 0x0 + 4706007460 29 PrintCocoaUI 0x0000000118800b43 0x0 + 4706011971 30 PrintCocoaUI 0x00000001187ff513 0x0 + 4706006291 31 PrintCocoaUI 0x000000011880c9ca RunningAsRoot + 41613 32 PrintCocoaUI 0x000000011880c2de RunningAsRoot + 39841 33 AppKit 0x00007fff86d7795d -[NSWindowController _windowDidLoad] + 538 34 AppKit 0x00007fff86d15113 -[NSWindowController window] + 112 35 AppKit 0x00007fff87198462 -[NSPrintPanel beginSheetWithPrintInfo:modalForWindow:delegate:didEndSelector:contextInfo:] + 627 36 AppKit 0x00007fff87196b51 -[NSConcretePrintOperation runOperationModalForWindow:delegate:didRunSelector:contextInfo:] + 478 37 Mail 0x00000001000b095f 0x0 + 4295690591 38 AppKit 0x00007fff86e8409a -[NSApplication sendAction:to:from:] + 95 39 AppKit 0x00007fff86ea8602 -[NSMenuItem _corePerformAction] + 365 40 AppKit 0x00007fff86ea836c -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 121 41 AppKit 0x00007fff86e8e009 -[NSMenu performKeyEquivalent:] + 272 42 AppKit 0x00007fff86e8cdb1 -[NSApplication _handleKeyEquivalent:] + 559 43 AppKit 0x00007fff86d5d9e1 -[NSApplication sendEvent:] + 3630 44 Mail 0x00000001000340a7 0x0 + 4295180455 45 AppKit 0x00007fff86cf4796 -[NSApplication run] + 474 46 AppKit 0x00007fff86ced468 NSApplicationMain + 364 47 Mail 0x0000000100002150 0x0 + 4294975824 48 ??? 0x0000000000000002 0x0 + 2 ) or sometimes it will open but the UI will be unusable (including not being able to cancel the print operation). *No* networked printer is browsable in the Printer Browser. Regression: The problem only occurs when the user is an administrator and the machine is on the same subnet as the printer. The specific printer model in use was a Xerox Phaser 7750. Notes: Even if this turns out to be a compatibility issue with some Xerox printers or a Xerox bug, OS X should handle this situation better than just completely failing to print.
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Fixed in 10.6.4