iTunes 12.1.2: Freezes when initiating wi-fi sync

Originator:thedov
Number:rdar://20665916 Date Originated:23-Apr-2015 07:27 AM
Status:Open Resolved:
Product:iTunes Product Version:iTunes 12.1.2 (12.1.2.27)
Classification:Crash/Hang/Data Loss Reproducible:Sometimes
 
Summary:
After connecting my iPhone to power, iTunes locked up

Steps to Reproduce:
1. Explore around iTunes, changing playlists. It’s fully responsive
2. Unlock my car, where my iPhone’s connected. This gives it power, and causes it to trigger a wi-fi sync with iTunes

Expected Results:
iTunes begins the sync operation

Actual Results:
iTunes becomes unresponsive, giving me a spinning beachball cursor

Regression:
Describe circumstances where the problem occurs or does not occur, such as software versions and/or hardware configurations.

Notes:
This has happened sporadically in the past, sometimes triggering a cycle which is difficult to recover from, as it will hang on subsequent startup. I’ve attached a sysdiagnose trace to help with your investigation

Comments


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