iTunes is unresponsive while reading a dirty or damaged music CD

Number:rdar://7517402 Date Originated:Jan 6, 2010 at 7:29 PM
Status:Duplicate/XXXX Resolved:Jan 13, 2010 at 12:55 AM
Product:iTunes Product Version:
Classification: Reproducible:Yes
Summary: iTunes is unresponsive while playing or importing a dirty or damaged music CD. This can hang iTunes for several minutes at a time.

Steps to Reproduce: 
  1. Attempt to play or import a scratched or dirty music CD in iTunes

Expected Results: I expected a progress bar while the read was attempted, such as when an iPod is being synced. The user should still have access to other iTunes threads(at least menus) while the media read attempts are in progress. 

Actual Results: iTunes was unresponsive and displayed no status regarding trouble reading the CD. No access to iTunes functions, including menu items, was present. The read process could only be interrupted by forcibly quitting the iTunes process. 

Regression: Unknown.

Notes: N/A.


Feedback number

rdar://FB5594993 replaced rdar://7517402

By jimgrisham at Aug. 16, 2022, 4:57 p.m. (reply...)

This bug has been closed as Duplicate.

Apple @ Jan 13, 2010 at 12:55 AM

By jimgrisham at Aug. 16, 2022, 4:55 p.m. (reply...)

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