iTunes 12.3.3: Playback cannot resume after waking from sleep

Originator:fatchicksinpartyhats
Number:rdar://26091047 Date Originated:04-May-2016 09:44 AM
Status:Open Resolved:
Product:iTunes Product Version:iTunes 12.3.3 (12.3.3.17)
Classification:UI/Usability Reproducible:Sometimes
 
Summary:
iTunes icons show switching from pause to play states but the progress bar does not move and no sound is made. Manually dragging the progress bar, toggling play/pause, or any other actions to incite playback are not successful.

Steps to Reproduce:
1. Pause playback
2. Tell OS to sleep
3. Wake OS next day
4. Tell iTunes to play

Expected Results:
The paused music resumes playing

Actual Results:
No sound is made, progress UI reflects iTunes doing nothing.

Regression:
None known.

Notes:
This has happened on my last three Macbook Pros, so I don’t believe it’s strictly a hardware issue.

Comments


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